:root {
    --ink: #071018;
    --ink-soft: #0d1824;
    --paper: #e8edf2;
    --surface: #ffffff;
    --text: #101820;
    --muted: #5a6674;
    --line: rgba(7, 16, 24, 0.1);
    --accent: #3b82f6;
    --accent-deep: #1d4ed8;
    --accent-soft: rgba(59, 130, 246, 0.12);
    --danger: #b42318;
    --ok: #0f7b4c;
    --shadow: 0 18px 50px rgba(7, 16, 24, 0.08);
    --radius: 22px;
}

* { box-sizing: border-box; }

html, body {
    margin: 0;
    min-height: 100%;
    background: var(--paper);
    color: var(--text);
    font-family: Outfit, system-ui, sans-serif;
}

body {
    background-image:
        radial-gradient(900px 420px at 8% -10%, rgba(59, 130, 246, 0.14), transparent 55%),
        radial-gradient(700px 360px at 100% 0%, rgba(7, 16, 24, 0.06), transparent 50%);
}

button, input, select, textarea {
    font: inherit;
}

.site-header {
    background: var(--ink);
    color: #fff;
    padding: 18px 28px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
}

.brand {
    display: flex;
    align-items: center;
    text-decoration: none;
    color: #fff;
}

.brand-copy {
    display: flex;
    flex-direction: column;
    line-height: 1.1;
}

.brand-copy strong {
    font-size: 17px;
    letter-spacing: -0.02em;
}

.brand-copy span {
    color: #93c5fd;
    font-size: 12px;
    font-weight: 500;
}

.header-actions {
    display: flex;
    align-items: center;
    gap: 14px;
}

.powered {
    color: rgba(255, 255, 255, 0.55);
    font-size: 12px;
}

.btn-header {
    background: rgba(255, 255, 255, 0.1);
    color: #fff;
}

.bare {
    border: 0;
    margin: 0;
    padding: 0;
    min-inline-size: 0;
}

.bare:disabled {
    opacity: 0.55;
    pointer-events: none;
}

.toolbar-actions {
    display: flex;
    gap: 8px;
}

.voice-row {
    display: grid;
    grid-template-columns: 1fr auto;
    gap: 8px;
}

.call-meta {
    text-align: right;
}

.timer {
    font-variant-numeric: tabular-nums;
    font-weight: 700;
    font-size: 18px;
    letter-spacing: -0.03em;
}

.hud {
    margin: 0 0 14px;
    padding: 14px 16px;
    border-radius: 16px;
    background: var(--ink);
    color: #fff;
}

.hud strong { display: block; font-size: 16px; margin-bottom: 6px; }

.hud p {
    margin: 0;
    color: rgba(255, 255, 255, 0.72);
    font-size: 13px;
    line-height: 1.45;
}

.recap {
    margin-top: 18px;
    padding-top: 16px;
    border-top: 1px solid var(--line);
}

.scores {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 10px;
    margin: 12px 0;
}

.score {
    border: 1px solid var(--line);
    border-radius: 14px;
    padding: 10px 12px;
}

.score b { display: block; font-size: 18px; }
.score span { color: var(--muted); font-size: 12px; }
.score p { margin: 6px 0 0; font-size: 13px; }

.recap ul { margin: 8px 0 0; padding-left: 18px; }
.recap li { margin: 4px 0; }

.layout {
    width: min(1180px, calc(100% - 32px));
    margin: 28px auto 48px;
    display: grid;
    grid-template-columns: minmax(0, 0.92fr) minmax(0, 1.08fr);
    gap: 22px;
}

.panel {
    background: var(--surface);
    border: 1px solid var(--line);
    border-radius: var(--radius);
    box-shadow: var(--shadow);
    padding: 22px 22px 24px;
}

.panel h2 {
    margin: 0 0 6px;
    font-size: 20px;
    letter-spacing: -0.03em;
}

.lede {
    margin: 0 0 18px;
    color: var(--muted);
    font-size: 14px;
    line-height: 1.45;
}

.verticals {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-bottom: 18px;
}

.modes { margin-bottom: 14px; }

.qualify-list {
    margin: 8px 0 0;
    padding-left: 18px;
}

.qualify-list li { margin: 4px 0; font-size: 14px; }

.hud ul {
    margin: 10px 0 0;
    padding-left: 18px;
    color: rgba(255, 255, 255, 0.78);
    font-size: 13px;
}

.hud li { margin: 3px 0; }

.chip {
    border: 1px solid var(--line);
    background: #f6f8fa;
    color: var(--text);
    border-radius: 999px;
    padding: 8px 13px;
    cursor: pointer;
}

.chip.active {
    background: var(--ink);
    color: #fff;
    border-color: var(--ink);
}

.toolbar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 12px;
    margin-bottom: 12px;
}

.toolbar h3,
.block h3 {
    margin: 0;
    font-size: 13px;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: var(--muted);
    font-weight: 600;
}

.grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 12px;
}

.field {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.field.full,
.hint.full { grid-column: 1 / -1; }

.field label {
    font-size: 12px;
    color: var(--muted);
    font-weight: 600;
}

.field input,
.field select,
.field textarea {
    width: 100%;
    border: 1px solid var(--line);
    background: #fbfcfd;
    border-radius: 12px;
    padding: 10px 12px;
    color: var(--text);
}

.field textarea { min-height: 72px; resize: vertical; }

.field input:focus,
.field select:focus,
.field textarea:focus {
    outline: 2px solid var(--accent-soft);
    border-color: var(--accent);
}

.kids {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.kid-row {
    display: grid;
    grid-template-columns: 1fr 90px;
    gap: 8px;
}

.block { margin-top: 18px; }

.hint {
    margin: 8px 0 0;
    color: var(--muted);
    font-size: 13px;
    line-height: 1.4;
}

.warn {
    margin: 12px 0 0;
    padding: 10px 12px;
    border-radius: 12px;
    background: #fff6e5;
    color: #7a4b00;
    font-size: 13px;
}

.btn {
    border: 0;
    border-radius: 999px;
    padding: 11px 16px;
    cursor: pointer;
    font-weight: 600;
}

.btn:disabled {
    opacity: 0.45;
    cursor: not-allowed;
}

.btn-ghost {
    background: var(--accent-soft);
    color: var(--accent-deep);
}

.btn-primary {
    background: var(--accent);
    color: #fff;
}

.btn-danger {
    background: var(--danger);
    color: #fff;
}

.call-head {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 12px;
}

.status {
    font-size: 12px;
    font-weight: 600;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    color: var(--muted);
}

.status.live { color: var(--ok); }
.status.talk { color: var(--accent-deep); }
.status.err { color: var(--danger); }

.log {
    height: 430px;
    overflow: auto;
    margin: 16px 0 18px;
    padding: 16px;
    border-radius: 16px;
    background: #f4f7fa;
    border: 1px solid var(--line);
}

.empty {
    color: var(--muted);
    font-size: 14px;
}

.msg {
    margin: 0 0 12px;
    padding-bottom: 12px;
    border-bottom: 1px solid rgba(7, 16, 24, 0.06);
}

.msg:last-child { border-bottom: 0; margin-bottom: 0; padding-bottom: 0; }

.msg .who {
    font-size: 11px;
    font-weight: 700;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    margin-bottom: 4px;
}

.msg.agent .who,
.msg.caller .who { color: var(--accent-deep); }
.msg.customer .who,
.msg.receptionist .who { color: var(--ok); }
.msg.system .who { color: var(--muted); }

.msg p {
    margin: 0;
    line-height: 1.45;
}

.actions {
    display: flex;
    gap: 10px;
}

@media (max-width: 900px) {
    .layout { grid-template-columns: 1fr; }
    .log { height: 320px; }
    .site-header { padding: 16px; }
    .powered { display: none; }
    .scores { grid-template-columns: 1fr; }
}